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注意：本文已经在《计算机集成制造系统》(2001,7(9):60～63)杂志发表
徐文胜,熊光楞,钟佩思
(清华大学自动化系,北京　100084)

摘　要:冲突协商的策略对于并行工程中冲突协商的效率和效果起着至关重要的作用。现代决策理论指出,冲突协商人在协商过程中的一个重要的原则就是满意原则,即当协商各方根据各自的目标对一个冲突解决方案均感到满意时就可达成协议、解决冲突。本文据此提出了并行工程协同设计问题中的标准满意度评价空间的概念,研究了标准满意度评价空间中冲突协商的方法,丰富了冲突协商的策略。
关键词:并行工程;冲突协商;满意度

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Conflict Management in Concurrent Engineering
XU WEN-sheng, XIONG Guang-leng, ZHONG Pei-si
(Department of Automation, Tsinghua University, Beijing 100084,China)

Abstract: It is an important requirement of Concurrent Engineering(CE) to manage conflicts effectively and comprehensively. CE conflict management is not only a simple resolution for conflicts, but also a kind of comprehensive coordination and management for CE product development process. Beginning by analyzing the characteristics of CE system and the origins of conflicts in CE, the concept of conflict management and the framework of research on conflict management in CE are proposed. The theory, key techniques and support tools of conflict management are analyzed.
Key words: concurrent engineering; conflict; conflict management 

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